Essential Household Support
Designed for busy families who want reliable, light support, this tier ensures the daily details of home life are handled with ease. Services include thoughtful laundry care - from wash, dry, and fold to full bedding rotations - along with light tidying and weekly resets that keep key spaces fresh and orderly, such as kitchen surfaces, entryways, mudrooms, family rooms, and primary baths.
Your household essentials are seamlessly maintained through fridge and pantry refreshes, simple yet effective meal prep, and errands to cover groceries, pharmacy visits, returns, or dry cleaning. Packages and returns are managed with discretion, mail and paperwork are sorted, and simple filing is kept current. Even the small but critical tasks - from organizing school forms and updating calendars to ensuring paper goods, snacks, and toiletries are always restocked - are handled with care, so your home runs smoothly without you needing to think twice.
Household Management
Ideal for homes with multiple vendors and a steady rhythm of logistics, this tier offers a more comprehensive level of oversight and coordination. It includes everything within the Essential Household Support package, elevated with dedicated management of vendors - from housekeepers and landscapers to window washers and handymen - ensuring appointments are scheduled, supervised, and completed seamlessly.
A customized home maintenance calendar keeps seasonal and recurring tasks on track, from changing filters and replenishing softener salt to annual checklists that safeguard the home’s longevity. Larger household projects - such as a closet edit, garage reset, or playroom refresh - are coordinated and executed with care.
To maintain order behind the scenes, household staples and supplies are organized through tailored inventory systems, while school and event needs are anticipated in advance. Travel becomes effortless with systems for preparation, packing, and post-trip unpacking, alongside discreet handling of returns and exchanges. Financial clarity is provided through cost tracking and monthly summaries that organize expenses, receipts, and warranty documentation into a streamlined, easily accessible record.
Estate Management (Full Service)
For distinguished households that demand the highest level of attention and care, this tier delivers complete oversight of a single estate. Designed for larger homes, complex projects, and families who prefer to entrust the entirety of their household operations to one point of contact, it includes everything within the Household Management tier, elevated to true estate-level service.
Every aspect of the home is planned, tracked, and coordinated: annual maintenance schedules and budgets are established, contractor bids are reviewed and compared, and all in-home appointments - from routine servicing to major renovations - are managed end-to-end. Seasonal décor changeovers, holiday readiness, and private event logistics are thoughtfully handled, ensuring the home is always both functional and welcoming.
Transitions are made effortless through systems for travel preparation, move management, and seamless packing or unpacking. A bespoke household handbook consolidates critical information - including family preferences, vendor directories, warranties, and asset records - providing a streamlined reference unique to your home.
Beyond maintenance and logistics, estate management also encompasses staff coordination and oversight, and concierge-level support for special projects such as interior refreshes, art installation, or preparing a home for market. The result is a property that not only operates without friction, but reflects the care and precision of professional stewardship.
With Full-Service Estate Management, your home becomes a sanctuary where everything functions flawlessly behind the scenes, freeing you to enjoy the true luxury of time and peace of mind.
Dual-Residence Estate Management
The Elite Signature Service that inspired Main & Shore
From the Main Line to the Shoreline — seamlessly managed.
Reserved for families who maintain both a Main Line residence and a Seven Mile Island shore home, this exclusive package delivers complete, year-round oversight of both estates. It blends the rigor of full-service estate management with the flexibility of seasonal home readiness, vacation rental oversight (if desired), and a suite of premium concierge offerings designed for a truly turn-key lifestyle.
Every detail of property care is handled across both homes: vendor scheduling and supervision, preventative maintenance, seasonal preparation and changeovers, and discreet handling of repairs, renovations, or emergencies. Weekly or monthly inspections provide peace of mind in your absence, while storm checks, off-season care, and snow or pool management ensure each property is always protected and prepared. Stocking, errands and mail management are carried out seamlessly, so each arrival feels effortless.
When your family is in residence, both homes operate like a private retreat. Linens are refreshed, laundry and resets are managed between cleaner visits, and groceries, pantry, and fridge are restocked to your specifications. Errands, trash removal, and packages are handled without interruption, while chefs, caterers, or last-minute services are coordinated with ease. Special requests - from fresh flowers and champagne to children’s essentials or guest preparation - are thoughtfully arranged in advance.
At its core, this tier delivers the Estate Management (Full-Service) experience for both properties, elevated with the shore-exclusive Seasonal Homeowner or Vacation Rental services based on how your Seven Mile Island residence is used. The result is a seamless, fully integrated system of care that honors the distinct rhythms of both Main Line and coastal living.
For those who desire an added layer of luxury, premium concierge services are available at both properties. These include restaurant reservations, curated activity planning, event and holiday décor coordination, and private hosting support. Shore-specific enhancements extend to seasonal boat care management and tailored welcome experiences featuring champagne, flowers, and artisanal treats. Private transportation - from chauffeured cars to guest shuttles - is seamlessly arranged whenever needed.
With Elite Dual-Residence Estate Management, your Main Line and shore homes are maintained, protected, and prepared at the highest standard — allowing you to move effortlessly between residences and live fully in each space without distraction.
Seven-Mile Island Exclusives
For families who enjoy the rhythm of summers on Seven Mile Island, we provide a dedicated suite of seasonal estate services designed to keep shore homes beautifully maintained and ready for effortless enjoyment. Whether your property is for private use or serves as a vacation rental, our team manages every detail year-round, ensuring your investment is protected, prepared, and welcoming whenever you arrive.
Seasonal Homeowners - Private Use Only
For families who enjoy their Seven Mile Island home privately, we provide full seasonal care so your home is always ready when you are. In spring, we coordinate deep cleaning, exterior power washing, landscaping refreshes, HVAC service, pool openings, pest control, and outdoor furniture setup — all while stocking your pantry and testing appliances to ensure everything is in working order.
During the summer season, when your family is in residence, we act as your quiet support team: laundry and linens are managed, rooms are tidied and refreshed between cleaner visits, the pantry and fridge are restocked with everyday essentials or special requests, and errands, trash, and recycling are handled without disruption. Packages, returns, and last-minute needs — from fresh flowers to a pool refresh before guests arrive — are seamlessly arranged, so every day feels effortless.
When the home is between stays, we continue to coordinate with cleaners, landscapers, and pool companies; oversee minor repairs; and respond immediately to any emergencies, ensuring the property remains cared for and secure.
As the season winds down, we handle post-stay deep cleans, winterize pipes and irrigation, close the pool, store furniture, secure for storms, and arrange gutter cleaning or roof inspections. Through the winter months, we conduct regular property inspections to check for leaks, pests, or storm damage; coordinate snow removal when needed; maintain temperatures to prevent frozen pipes; oversee contractors; and manage mail or package forwarding.
Vacation-rental Owners (Limited Private Use)
For those who open their Avalon homes to guests, we provide comprehensive rental-season management that protects your property while elevating the guest experience. Each spring, we prepare the home for the season ahead by coordinating and overseeing deep cleaning and sanitization, touch-ups or painting, carpet and upholstery care, appliance servicing, and exterior refreshes. Kitchens are inventoried and restocked, pools are opened, guest supplies are replenished, and smart lock systems with welcome materials are arranged.
During the summer season, when the property is in guest use, we manage seamless turnovers with professional cleaners and linen services, restock essentials, coordinate trash removal, and arrange optional curated welcome baskets. We also oversee check-in and check-out communication, respond to emergencies, and handle repair scheduling or damage reporting with discretion.
When your family is in residence, the home operates like a private retreat: linens are refreshed, laundry and daily resets are managed between cleaner visits, and the pantry and fridge are stocked with both everyday items and personal requests. Errands, packages, and returns are taken care of quietly in the background, while meal prep, catering, or last-minute services are coordinated as needed — ensuring your time at the shore feels restorative and uninterrupted.
As the rental season winds down, we provide post-rental deep cleaning, complete inventory checks and replacements, arrange winterization, close the pool, and secure the property for storms. Through the off-season, we carry out inspections, oversee renovations and décor updates, pre-order and store supplies for the following year, and coordinate storm preparation, post-storm checks, and security system monitoring.
Concierge Services
At Main & Shore, concierge is more than a service — it is the art of creating ease, access, and memorable experiences. Whether layered onto an estate management plan or requested on its own, our concierge offerings are designed to anticipate needs and remove the effort from every detail of life at the Shore. From the moment of arrival to the day of departure, our team ensures that every stay feels effortless and refined.
For homeowners, concierge can be a meaningful extension of your estate plan — a way to elevate your own time at the Shore or to offer your guests a more seamless experience during their stay. Families renting one of your properties can enjoy the convenience of arrival groceries already stocked, reservations secured, and trusted childcare arranged, either provided as part of your hospitality or purchased directly by the guests themselves through special request.
For seasonal visitors, concierge services are available by arrangement, offering access to private chefs, wellness instructors, boat charters, curated celebrations, and more. Whatever the request, we coordinate with discretion and precision, ensuring every experience is as smooth as it is memorable.
Concierge at Main & Shore is not simply about making reservations or running errands — it is about creating an atmosphere where every moment is thoughtfully prepared, so your time at the Shore can be spent enjoying what matters most.
FAQs
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Not at all. Most clients begin the process with only a general sense of where they’d like more ease. During our first conversation, we’ll talk through your home, routines, and priorities. From there, we’ll make thoughtful recommendations tailored to you
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That’s expected. Your household may shift with the seasons, travel, or family schedules. Our services are designed to adjust seamlessly - you’ll never feel “locked in.”
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Think of our tiers as starting points, not limitations. We refine them for each household so that what we provide reflects your exact needs rather than a one-size-fits-all checklist.
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Not at all. Many clients only need management for just one residence. Both approaches receive the same care and discretion.